You can pay for ClerkMinutes straight from your municipality's bank account using ACH. Payments are handled by Stripe, our secure payment partner. We never see your bank details.
There's no ACH form to fill out or send us. You add your bank account yourself in Plan & Billing, and the payment is taken from your account automatically.
Before you start: let your bank know
Many municipal bank accounts block automatic withdrawals from companies they don't recognize. To avoid a failed payment, ask your finance team or bank to allow ACH debits from Stripe, using these company IDs:
1800948598 (Stripe Payments Company)
4270465600 (Stripe Payments Company)
Add your bank account
Sign in and click your name in the top right corner, then Plan & Billing.
Click Manage subscription. A secure Stripe billing page opens.
Add a payment method and choose US bank account.
Verify your account using one of the two options below.
Verify your bank account
Your subscription starts once your bank account is verified.
Option 1: Sign in to your bank (fastest). Search for your bank and sign in through the secure window. Your account is verified right away.
Option 2: Enter your account and routing numbers. If your bank isn't listed, or you prefer not to sign in, enter your numbers instead. Stripe then sends a $0.01 deposit to your account within 1 to 2 business days, with a 6-digit code starting with "SM" in the description. You'll get an email from Stripe with a link. Open it and enter the code to finish.
Tip: If you choose Option 2, ask whoever can see your bank statement to watch for the deposit, and finish the step as soon as it arrives. Until then, your subscription isn't active.
How long payments take
ACH payments take up to 4 business days to clear. That's normal for bank transfers, and there's nothing you need to do while it processes.
Having trouble?
The $0.01 deposit never arrived. Some banks filter small deposits. Ask your bank to allow deposits from the Stripe company IDs above, or use Option 1 and sign in to your bank instead.
I added my bank account but my plan isn't active yet. Your account is probably still waiting for verification. Look for the email from Stripe and enter the code.
My payment failed. Your bank may have blocked the withdrawal. Share the Stripe company IDs with your bank, then email [email protected] so we can help you try again.
Need help?
Email [email protected] with any payment questions.
Prefer to ask in person? Pop in during Office Hours every Thursday to ask questions, troubleshoot, or learn something new. Anyone can come, whether you're a customer or still on your free trial.