ClerkMinutes has three user roles. Each one controls what a person can see.
Role | What they can see |
HeyGov Admin | Everything in ClerkMinutes, across all departments and boards |
Department Admin | Only the department or board they're assigned to |
Department Member | Only the department or board they're assigned to |
HeyGov Admins have access to ClerkMinutes by default.
Having trouble?
If a team member can't open ClerkMinutes, check their role first. If they're a Department Admin or Department Member, ask the HeyGov Admin in your organization to update their role or grant them access. Still stuck? Email [email protected] and we'll help sort it out.
Prefer to ask in person? Pop in during Office Hours every Thursday to ask questions, troubleshoot, or learn something new. Anyone can come, whether you're a customer or still on your free trial.