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How transcripts & speakers work

How ClerkMinutes turns your recording into a transcript, names the speakers, and gets you to finished minutes.

ClerkMinutes turns your meeting recording into a transcript, works out who is speaking, and uses both to write your minutes. You don't need a perfect transcript to get good minutes.

The short version

  1. Add your recording. Upload a file or paste a video link on the meeting's Transcript & Speakers tab.

  2. ClerkMinutes transcribes it. It converts the audio to text and separates the different voices.

  3. Speakers are matched to your people. ClerkMinutes compares the voices against the members in your Departments and puts names on the transcript lines.

  4. You glance over it. Fix anything that clearly looks wrong.

  5. Generate your minutes. Once the transcript and speakers look reasonable, you're ready.

How speakers get their names

When ClerkMinutes processes a recording, it detects the distinct voices and labels them Speaker 1, Speaker 2 and so on, in the order they first speak. It then uses the departments and members in your account to put real names (and titles) on those speakers.

This means the more complete your member list is, the more names ClerkMinutes can fill in on its own. If your account is new, or a speaker isn't in your list yet, you'll see "Speaker 1" or "Speaker 2" instead of a name. Assign a name once, and every line from that speaker updates across the whole transcript.

What to review, and what to skip

You don't need to read the whole transcript or fix every typo. Minutes are generated from the full conversation, so small transcription errors rarely affect the result. Spend your time on:

  • Speakers that are missing or wrong, especially for motions, votes and public comment.

  • Names and terms that matter to the record, such as vendors, street names and ordinance numbers.

Everything else can usually be left as it is.

What affects accuracy

  • Audio quality. Clear audio, with one person speaking at a time and a good microphone, gives the best results. Phone recordings of committee or work session meetings are the hardest.

  • Meeting length. Very long meetings and large agendas can lower accuracy.

  • Your member list. Speakers can only be named if they're in your Departments.

Where to go next

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